Improve your customer service

Customer service should be the fabric that’s woven throughout the entire customer journey — from the moment your prospect first touches your business — you must deliver extraordinary customer service with every interaction your customer makes. The best brands are built on customer service as it creates customer evangelists for life and provides you with the Read more…

Australian Budget

Want to catch up on the main points of the Australian Budget? Here’s an article from Xero Blog by Demian Mclean about when 70 accountants and bookkeepers got together in Melbourne and formed a panel to discuss the Australian Federal Budget:  Australian Federal Budget discussion – Xero Blog

Free Business Intelligence e-Book

According to Edward Chan – Founder/Chairman of Wize Mentoring & Founder/Non-Executive Chairman of Chan & Naylor, Running a successful business requires many skills and bringing all those complementary skills together to achieve synergy and scalability. These include (but are not limited to): Vision/Direction Strategy Marketing Sales process Production Delivery of the Read more…

Xero Product Updates

Take a look at Xero’s February 2019 Product Updates webinar. Key improvements include:  Xero Central (support) Cases and Discussions Add, edit bills, include file attachments in Android and iOS Link supplier credit notes to projects and projects staff time overview graph New bank reconciliations interface Archive clients in Xero HQ Read more…

Welcome to our Blog!

This is my first blog on my new website for www.upgradebookkeeping.com.You may have noticed that it was ‘Under Construction’ for a few hours while I made the changes (another good WordPress trick). You will see from the home page that we only promote the most well recognised brands of accounting Read more…